Quality 101

Paul Palmes

Logo for Quality 101

Quality Management in the 21st century. Informal discussions of tools, concepts and case studies for continuous improvement. We've all heard the phrase, "work smarter, not harder!" but few explain how to do it. Quality 101 blends humor, common sense, experience and accepted standards to provide insights to working smarter.

Quality Management in the 21st century. Informal discussions of tools, concepts and case studies for continuous improvement. We've all heard the phrase, "work smarter, not harder!" but few explain how to do it. Quality 101 blends humor, common sense, experience and accepted standards to provide insights to working smarter. Show more

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