Amy Gallo, author of the "HBR Guide to Managing Conflict at Work," explains the options.
Amy Bernstein, editor of HBR, offers executive summaries of the major features.
The renowned American journalist talks with HBR senior editor Dan McGinn.
Evan Loomis and Evan Baehr, coauthors of "Get Backed," on how to win someone over with PowerPoint.
Gareth Jones, author of "Why Should Anyone Work Here?", explains the things managers know, but struggle to do.