In each episode Joe Natoli shares lessons learned from his 25 years of experience working with startups to Fortune 100 clients, all of whom who have realized substantial business benefits from a strategic approach to user and customer experience design. Joe will show you how to harness the power of customer experience strategy and activity-based design to build, strengthen and maintain customer relationships.

In each episode Joe Natoli shares lessons learned from his 25 years of experience working with startups to Fortune 100 clients, all of whom who have realized substantial business benefits from a strategic approach to user and customer experience design. Joe will show you how to harness the power of customer experience strategy and activity-based de... Show more

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